The News
Review Results PDF
Saturday, 30 January 2010 08:43
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For several months, I have been asking readers to complete business review surveys.  There is still quite some time to go before closing the survey with sufficient results. 

 

This review is almost moot, since E.E is going out of business, so I am posting their results now.  Total number of surveys received for EE was 87.  For each question, averages were taken and are displayed.  Unusual comments have been included.  >>> go see the results of EE's survey answers by clicking 'read more' below.

 

 

 

 

 

 
   



 
Eclectic Electric received an average of 4 stars for their ease of use.
 
 




 
Eclectic Electric received an average of 5 stars for their information.  In fact all reviewers gave 5 stars.
 




 
Eclectic Electric received an average of 4 stars for their checkout process.
 




 
Eclectic Electric received an average of 4 stars for their checkout security.
 




 
Eclectic Electric received an average of 3 stars for their order fulfillment
 




 
Eclectic Electric received an average of 3 stars for their delivery schedule.
 




 
Eclectic Electric received an average of 5 stars for their warranties
 




 
Eclectic Electric received an average of 4 stars for their direct sales.
 




 
Eclectic Electric received an average of 5 stars for their product quality.
 




 
Eclectic Electric received an average of 3 stars.
 




 
Eclectic Electric received an average of 2 stars.
 




 
Eclectic Electric received an average of 5 stars before the order.
 




 
Eclectic Electric received an average of 4 stars during the order.
 




 
Eclectic Electric received an average of 3 stars for after the order.
 




 
71 people chose unknown did not use.  All who used servicing or warranties out of 87 replies (16) indicated that Eclectic Electric received an average of 4 stars for servicing and warranties.
 
 




 
68 respondents chose they ordered a kit.  19 indicated that they purchased only electrodes or accessories.
 





 
Eclectic Electric received marks in all boxes.
 




 
40 respondents indicated strongly agree.  2 indicated strongly disagree.  6 indicated no opinion.  5 indicated disagree.  44 indicated agree.
 




 
Eclectic Electric received an average of 4 stars overall.
 

 

One person said they would not order from EE ever again because 'that woman acts like she knows everything and while at first she is friendly, when you demand that you dont want to wait any longer for your order she gets like an expensive restaurant where you have to make reservations.  I dont care how bleeping good her stuff is, I dont take that kind of attitude from anyone.  I dont care how bleeping much she knows, you are there to serve me.  I dont care if she's the only one doing A or making B.  She's doing it for, and making it for me.  I Told her I wanted my wand NOW and she just gave me money back and said don't come back, I have too many other customers to deal with assholes like you.  Please dont come back.  WEll, I wont, thats for sure.'

 

One person said they will only shop at EE because 'Wanda knows her shit.  Her stuff is unlike anyone else's.  You can tell its the best around..hold her products up and hold someone else's next to it, you embarass them for having it.  I have a bad habit of knocking electrodes on table legs and they dont break. I ran my wand 2 days straight at an event.  You can't beat her stuff, that's the thing.  If anyone else made something half as good we'd probably look for faster shipping, but you wait a week extra, it is worth it.'

 

One respondent said 'Well, I dont know.  I dont use my wand much i probably wouldnt buy any again.'

 

Last Updated on Saturday, 30 January 2010 09:10
 
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